Beached Sales

Pulling marketing and PR can leave salespeople pinned down.

by Fred Pfaff

In every time of doing more with less, it’s tempting to cut back on marketing and PR, thinking that more sellers in the field is the most efficient way to advance the business. Nothing happens without sales, goes the argument, so more feet on the street will identify and seize more opportunities. We’ll add the other fun stuff when we’re flush again, but for now we need to buckle down and pound the pavement. 

There’s a hole in that plan. Salespeople are not efficient marketing vehicles. In fact, the tighter budgets get, the more inefficient they are. The reasons have nothing to do with the role or importance of salespeople; they have everything to do with the nature of sales in the media business. 

 

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Generating Ideas

by Jim Elliott

There is never a shortage of challenges requiring creative solutions, and there are many ways to generate ideas.  As an active member for many years of TEC (The Executive Committee) and its successor, Vistage, I participated in countless brainstorming exercises with owners of mid-sized companies, who would bring their issues to the group for help.  These exercises take place in one location, with everyone in the same room, and they are conducted by professional group leaders.  

Now, to my great surprise, we read that brainstorming doesn’t work.  “Groupthink” in The New Yorker (Jan. 30, 2012), relates that experiments at Yale, Harvard and several other universities show that brainstorming (where ideas are generated rapidly by group members but not criticized) is less effective at generating ideas than either solo work or groups which debate and comment on ideas as they are proposed. Really?

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Selling Print in a Digital World

President’s Letter

by Jim Elliott

At the end of October, I attended the ACT2 Experience. Hosted by Dr. Samir “Mr. Magazine™” Husni, the conference was held at the University of Mississippi. This event was different from other publishing meetings, as Dr. Husni’s university students were very involved. Speakers had a student assigned to them, while other students were interspersed among the attendees.  

The ACT2 Experience took place over a three-day period in Oxford, MS, a remote location off the usual circuit for people in the publishing business. This remoteness gave participants an opportunity to get to know each other. Participants included b2b publishers, a custom publisher, publishers from Europe, special interest vertical consumer publishers, editors and executives from several consumer magazines, and a large media company that owns magazines, newspapers, and radio. There were also support companies such as printers, ad reps, and providers of various types of tools for publishers, both digital and print. Many of the sessions are available for viewing online. You can see mine in this site's NEWS section.

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Why Our Customers Advertise

by Joe Rafael

We have turned another page and are embarking upon a New Year, which leads me to ponder our current media marketplace.  Again, we have been burdened with a continuing tough global economic climate. Our media industry is still in transition, changing rapidly into digital and e-based solutions, with print properties struggling to create a well-balanced integrated package that effectively puts the advertisers’ messages out.  Selling advertising has become a complicated balancing act.

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It's a New Game

by Dennis Connaughton

Do you have any senior salespeople who are less productive than you think they should be?  Despite access to the latest technologies, are they lagging behind newer colleagues?  Assuming your stars of decades past are physically and mentally agile and capable, do some seem to have trouble adapting to today’s reality of media selling?  If you see senior salespeople struggling, trying hard without success, it may be time for a hard reboot.

There is an old saw that generals always fight the last war.  Economists fight the last depression.  What about magazine salespeople?  It’s the same story; people tend to cling to strategies that have made them successful, even after conditions change.  

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Re-Imagining the Publishing Industry

By Reed Phillips

In the past year, the U.S. consumer magazine industry has been reshaped in ways that will impact the industry for the next decade. This summer, there were leadership changes at all four top consumer magazine publishers – Time, Inc., Hearst, Meredith and Condé Nast. 

First, David Carey of Condé Nast was tapped to succeed Cathie Black as President of Hearst Magazines (Cathie was elevated to Chairwoman). When David left his position at Condé Nast, Bob Sauerberg was promoted to President of Condé Nast (Chuck Townsend gave up that title, but retains the CEO title). Then, Jack Griffin, President of the National Media Group at Meredith, announced he was leaving. He was replaced by Tom Harty. And, now Jack is replacing Ann Moore at Time Inc. as CEO (Ann will remain Chairman until the end of September, then Jack will assume that title as well).

Also, in the past 18 months, several venerable magazine brands have been sold for nominal prices or shut down.

Weekly news and information magazines like Newsweek, BusinessWeek and TV Guide were sold for shockingly low prices, ranging from just $1 to $5 million. And, each of the top four consumer magazine publishers closed prominent, long-standing magazines. The most notable was Gourmet, which Condé Nast shuttered after 69 years of publication. Time Inc. closed Southern Accents (published since 1977), Meredith closed Country Home (published since 1986) and Hearst closed CosmoGirl (published since 1999).

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Six Questions I Used to Think Had Easy Answers

President’s Letter

Do fewer ads simply mean...fewer ads? 

It has been almost two years now from the start of the meltdown of our financial systems. Clearly, the magazine industry has been in tremendous turmoil. Some have used the metaphor of the “perfect storm” to describe our industry’s plight  because, not only have advertising revenues declined, but the industry has been challenged by innovations such as applications for mobile devices big and small and the continuing challenge coming from digital media for the same ad dollars. 

But the focus on magazines’ revenue troubles fails to recognize that advertising revenues in just about every medium have been down. And, yes, it is true that some have been down more than others but this has been an advertising recession not a magazine recession. 

Fewer ads can often mean fewer subscribers since some publishers may no longer have the revenue to finance money-losing subscriptions.  Maybe it is the loss of cheap subs that fuel the “magazines are facing a calamity” talk. 

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The New Shape of the Magazine Industry

President’s Letter

As we move toward fall and start to look at 2012 ad budgets, no one in the magazine business will say that the transformation of our industry is complete. Crystal balls aside, history and understanding why and how things happen is always the best guide for moving forward. That’s why I called Baird Davis for this edition of Ads & Ideas. Baird’s background is in circulation analysis and through this lens, he is able to connect some dots that many people overlook.

Although many readers here are with associations, Baird’s perspective and opinions on the momentous changes that have occurred in the consumer magazine publishing business in this last decade are important, interesting and enlightening. I first met Baird Davis when we each spoke at a conference on the future of magazines at the University of Mississippi and later, when we participated in a webinar together for the Canadian Magazine Association. Here, Baird shares some insights that apply to all publishers. 

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